Privacy Policy
At Sasha Management Resources Pte Ltd, we are dedicated to delivering professional and valuable products and services while ensuring your privacy is protected.
This Data Protection Notice (“Notice”) outlines the basis on which Sasha Management Resources Pte Ltd (“we”, “us”, or “our”) may collect, use, disclose, or otherwise process personal data in compliance with the applicable personal data protection laws and regulations. This Notice applies to personal data in our possession or under our control, including personal data held by organizations we have engaged to collect, use, disclose, or process personal data for our purposes.
Personal Data
1.As used in this Notice:
"person" means an individual who (a) has contacted us through any means to learn more about any services we provide, (b) may enter or has entered into a contract with us for the supply of any services by us, or (c) has submitted a job application with us;
"personal data" means data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access.
2.Depending on the nature of your interaction with us, some examples of personal data we may collect from you include your name, contact information such as your address, email address, or telephone number, nationality, identification card number, gender, date of birth, marital status, photographs and other audio-visual information,
employment information, education background, and information about your usage of and interaction with our website.
3.3.Other terms used in this Notice shall have the meanings given to them in the Singapore Personal Data Protection Act (where the context so permits).
Collection, Use, and Disclosure of Personal Data
4.We generally collect personal data from our customers, migrant domestic workers, business partners, employees, and other individuals such as job applicants. We collect data voluntarily provided by you or via a third party authorized by you to disclose your personal data to us (your "authorized representative") after you or your authorized representative have been notified of the purposes for which the data is collected and have provided written consent to the collection and usage of your personal data for those purposes; or where collection and use of personal data without consent is permitted or required by the PDPA or other laws.
4.1We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose which has not been notified to you (except where permitted or authorized by law).
5.These personal data may be furnished to us in forms filled out by you, face-to-face meetings, email messages, telephone conversations, or through our website(s). We may also keep a record of any contact you have with us. These data would be collected only for business purposes or for the purpose(s) stated by us when we gather the personal data from you.
6.The personal data collected may be used for any or all the following purposes:
6.1to provide services to you;
6.2as part of our business operations;
6.3for application of permits and licenses from any governmental and/or regulatory authority;
6.4for application of insurance for foreign domestic workers;
6.5for job application and recruitment purposes;
6.6for billing and reporting, such as for invoicing and account management purposes;
6.7for follow-up action regarding any complaints, feedback, queries, or requests received via our website or any other communication channels;
6.8assisting in law enforcement and investigations conducted by any governmental and/or regulatory authority.
7.We may disclose your personal data:
7.1with your consent, where such disclosure is required for performing obligations in the course of or in connection with our provision of the services requested by you;
7.2to comply with any applicable laws, regulations, codes of practice, guidelines, or rules;
7.3with your consent, to third party service providers, agents, and other organizations we have engaged to perform any of the functions listed in Paragraph 6 above for us. Any third parties engaged by us will be contractually bound to keep all personal data confidential.
8.If you choose not to provide us with your personal data for the purposes listed in paragraphs 6 and 7, you may submit a request in writing or via email to our Data Protection Officer at the contact details provided below or indicate in the personal data collection form submitted to us (if any). Depending on the complexity of the request and its impact on our relationship with you, we will not collect or, within 30 days of our receipt of your request, cease using and/or disclosing your personal data in accordance with your request.
9.The purposes listed in Paragraph 6 may continue to apply even in situations where your relationship with us (for example, pursuant to a contract) has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under any contract with you).
Withdrawal of Consent
10.The consent that you provide for the collection, use, and disclosure of your personal data will remain valid until such time it is withdrawn by you in writing. You may withdraw your consent and request us to stop using and/or disclosing your personal data for any or all of the purposes listed above by submitting your request via email to our Data Protection Officer.
11.Upon receipt of your written request to withdraw your consent, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we shall seek to process your request within ten (10) business days of receiving it. Should we require more time to give effect to a withdrawal notice, we will inform you of the time frame by which the withdrawal of consent will take effect.
12.Whilst we respect your decision to withdraw your consent, please note that depending on the nature and scope of your request, we may not be in a position to continue providing our goods or services to you and we shall, in such circumstances, notify you before completing the processing of your request. Should you decide to cancel your withdrawal of consent, please inform us in writing in the manner described in paragraph 10.
13.The collection of your Personal Data by us may be mandatory or voluntary in nature depending on the Purposes for which your Personal Data is collected. Where it is obligatory for you to provide us with your Personal Data, and you fail or choose not to provide us with such data, or do not consent to the above or this Policy, we will not be able to provide products and/or services or otherwise deal with you.
Access to and Correction of Personal Data
14.Within a reasonable timeframe of receiving your request in writing, we will provide you with access to your personal data that is in our possession or control and/or information about the ways in which your personal data has been or may have been used or disclosed by us within a year before the date of the request.
15.Within a reasonable timeframe of receiving your request in writing, we will correct an error or omission in your personal data that is in our possession or control and send the corrected personal data to other organizations to which the personal data was disclosed within a year before your request was made.
16.Please note that a reasonable fee may be charged for an access request. If so, we will inform you of the fee before processing your request.
Protection of Personal Data
17.To safeguard your personal data from unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks, we have introduced appropriate administrative, physical, and technical measures such as up-to-date antivirus protection and encryption to secure all storage and transmission of personal data by us, and disclosing personal data both internally and to authorized third parties and agents only on a need-to-know basis.
18.However, no method of transmission over the Internet or method of electronic storage is completely secure. While security cannot be guaranteed, we strive to protect the security of your personal data and are constantly reviewing and enhancing our information security measures.
Accuracy of Personal Data
19.We will make every reasonable effort to ensure that personal data collected by us or on our behalf is accurate and complete.
Retention of Personal Data
20.We may retain your personal data for as long as it is necessary to fulfill the purpose(s) for which it was collected, or as required or permitted by applicable laws.
21.We will cease to retain your personal data or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the personal data was collected and is no longer necessary for legal or business purposes.
Cross-border Transfers of Personal Data
22.Where necessary for business-related purposes, we will obtain your consent for any cross-border transfer of your personal data and we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the applicable personal data protection laws and regulations.
Data Protection Officer
23.You may contact our Data Protection Officer if you have any enquiry, feedback, or complaint regarding our personal data protection policies and procedures, if you wish to make any request, or if you believe that information we hold about you is incorrect or outdated.
24.You may contact our Data Protection Officer via email at dpo@sasha.sg or phone at +65 1234 5678.
Modifications
25.We may revise this Notice at any time without any prior notice. Your continued use of our services and/or products constitutes your acknowledgment and acceptance of such changes.
Governing Law
26.This Notice shall be governed in all respects by the laws of Singapore.
Terms of Use
These Terms of Use ("Terms") govern your use of the Sasha Management Resources Pte Ltd ("Sasha Management", "we", "us", or "our") website ("Website"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Website.
Use of Website
1.The content of the pages of this Website is for your general information and use only. It is subject to change without notice.
2.Unauthorized use of this Website may give rise to a claim for damages and/or be a criminal offense.
3.Your use of any information or materials on this Website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this Website meet your specific requirements.
Intellectual Property
4.This Website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms.
5.All trademarks reproduced in this Website, which are not the property of, or licensed to the operator, are acknowledged on the Website.
Links to Other Websites
6.From time to time, this Website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Limitation of Liability
7.We do not warrant that the functions contained in the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or other harmful components.
8.To the maximum extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Website, or for the cost of procurement of substitute goods and services, or resulting from any goods or services purchased or obtained, messages received, or transactions entered into through the Website, or resulting from unauthorized access to or alteration of your transmissions or data, including but not limited to damages for loss of profits, use, data, or other intangible, even if we have been advised of the possibility of such damages.
Governing Law
9.Your use of this Website and any dispute arising out of such use of the Website is subject to the laws of Singapore.
Modifications to Terms
10.We may revise these Terms at any time without any prior notice. By continuing to use the Website after changes are made, you agree to be bound by the revised Terms. If you do not agree to the revised Terms, you should discontinue your use of the Website.
Contact Information
11.If you have any questions about these Terms, please contact us at info@sasha.sg or +65 1234 5678.